1. Kendo AI — The Only Full-Loop Sales Call Analysis & Training Platform

Best for: Sales teams that want to bridge the gap between "knowing what to do" and "actually doing it" through AI-driven simulation and automated analysis.

While traditional software treats sales call analysis as a post-mortem activity, Kendo AI treats it as a continuous feedback loop. It is the only platform that allows you to analyze your performance, identify a weakness, and then immediately fix it in a safe practice environment.

Kendo’s AI roleplay engine creates ultra-realistic prospects with custom objections, personalities, and buying scenarios in seconds.

Reps train against human-like simulations with state-of-the-art voice AI instead of burning leads during onboarding. The platform then auto-scores every real call like a world-class coach is watching.

Why Kendo Wins on "Analysis"

Most tools tell you what happened; Kendo tells you how to fix it. By 2026, Kendo has moved beyond simple transcription to a closed-loop coaching system.

• Automated Methodology Scoring: Kendo doesn’t just transcribe; it grades 100% of calls against frameworks. It pinpoints exactly where a rep nailed a discovery or fumbled a key objection.

• "Hey Kendo" AI Insights: Skip the dashboards. Ask the AI Sales Manager natural-language questions like, "Which reps are losing deals at the pricing stage?" or "Summarize the top three objections from last week," and get data-backed answers in seconds.

• The Proactive Correction Loop: When the analysis identifies a skill gap, Kendo automatically triggers a 10-minute targeted AI Roleplay. Reps practice in a safe environment and build muscle memory before their next live deal.

Key Features:

• AI Sales Manager: Natural language interface for instant, team-wide performance queries.

• Custom Scorecards: Tailor AI feedback to specific call types—from high-volume cold calls to complex enterprise demos.

• Zero-Latency Voice AI: Human-like simulations with sub-500ms response times for realistic, high-stakes practice.

• Market Intelligence: Automatically surfaces cross-call trends, competitor mentions, and shifting buyer sentiment.

Pricing: Free tier available. Pro plan at $55/month per seat (includes 180 roleplay minutes). Enterprise custom pricing for teams of 10+. Annual billing saves 20%.

Limitations: Integration ecosystem is growing but currently limited to Fathom, Zoom, and Slack (coming soon). Best suited for sales-focused teams rather than general meeting management.

Read next: Best Sales Coaching Software

2. Gong — Enterprise Conversation Intelligence

Gong is the established leader in conversation intelligence. It captures and analyzes sales conversations across calls, emails, and meetings with powerful deal-tracking, revenue forecasting, and coaching dashboards.

For organizations with 50+ reps and mature sales processes, Gong delivers granular insights that few competitors match.

Best for: Large enterprise teams needing deep deal analytics, revenue intelligence, and pipeline forecasting at scale.

Key Features:

• Call Recording & Transcription: Automatically records and transcribes sales calls, video meetings, and emails across your team.

• Deal Intelligence: Tracks deal progression, identifies at-risk deals, and provides pipeline visibility with AI-driven risk alerts.

• Revenue Forecasting: Advanced forecasting tools with AI-powered pipeline analysis and revenue predictions.

• Coaching Dashboards: Manager-facing analytics showing talk ratios, topic tracking, competitor mentions, and rep scorecards.

• Market Intelligence: Cross-call trend analysis for competitor mentions, objection patterns, and messaging effectiveness.

Pricing: Pricing is custom and only available via contacting sales. Other sources mention platform price starts at ~$5,000/user/year, plus a ~$1,360 annual platform fee that increases with larger teams. 

Limitations: Purely reactive; no AI roleplay or training. Expensive for small/mid-sized teams. Platform fee makes it cost-prohibitive under 25 users. Some users report it can feel like surveillance.

Read next: We Reviewed 14 Top Gong Alternatives – Here's #1

3. Claap — Collaborative AI Call Analysis

Claap combines call recording with AI-powered meeting agents, automatic note-taking, and sales coaching tools. Its flexible data organization and lightweight interface make it appealing for teams that want actionable call analysis without a heavy implementation process.

Best for: Growing teams that want fast onboarding, AI meeting agents, and collaborative call review without enterprise complexity.

Key Features:

• AI Meeting Agents: Always-on AI that records, transcribes, and generates structured summaries with action items.

• Sales Coaching: AI-driven coaching tools with call highlights, objection tracking, and performance feedback.

• CRM Auto-Complete: Automatically syncs meeting insights to Salesforce, HubSpot, and other CRMs.

• Call Highlights & Search: Searchable call library with AI-tagged moments, keywords, and bookmarks.

• Flexible Organization: Workspace-based structure with channels and team-level permissions.

Pricing: Free plan available. Pricing starts at €30/license/month. Enterprise custom pricing. No platform fees.

Limitations: Focuses on post-call analysis and note-taking. Does not offer AI roleplay or simulation-based training. Reps still learn on live calls.

4. Salesloft — Sales Engagement + Conversation Analytics

Salesloft combines outbound sequencing, a built-in dialer, and conversation intelligence into a single suite. If your team runs outbound workflows and wants call analytics in the same platform, Salesloft provides a convenient single-vendor experience. Note: Salesloft merged with Clari in August 2025.

Best for: Teams that want conversation intelligence bundled into a comprehensive sales engagement platform with sequencing and dialing.

Key Features:

• Cadence & Sequencing: Structured multi-step outreach workflows combining emails, calls, and social touches.

• Built-In Dialer: Integrated calling with click-to-dial, call recording, and local presence dialing.

• Conversation Intelligence: Call recording, transcription, and AI-driven analysis with keyword and topic tracking.

• Deal Intelligence: Pipeline management with deal health scoring, activity tracking, and CRM sync.

• Analytics & Reporting: Rep performance dashboards, cadence effectiveness reports, and team-level metrics.

Pricing: Tiered, customized pricing, not publicly listed. Some sources cite roughly $1,000–$1,500 per user per year for base access, with costs often climbing when additional modules are included. Minimum 3 seats. Annual contracts are typical.

Limitations: Conversation intelligence is one piece of a larger platform; coaching depth is limited vs. dedicated CI tools. No roleplay or proactive simulation. 

5. Salesify — AI Call Monitoring & Coaching

Salesify offers AI-driven call monitoring focused on actionable coaching insights. It provides real-time analysis during calls, sentiment tracking, and personalized performance recommendations afterward.

Best for: Teams looking for real-time call monitoring with personalized post-call coaching recommendations and compliance tracking.

Key Features:

• Real-Time Call Analysis: AI monitors conversations as they happen, tracking sentiment, keywords, and talk-to-listen ratios.

• Personalized Coaching Tips: Post-call AI-generated coaching recommendations tailored to individual rep performance.

• Call Transcription & Summaries: Automated transcription with structured summaries and key takeaway extraction.

• Performance Metrics: Tracks call length, conversion rates, common objections, and rep improvement over time.

• Compliance Monitoring: Ensures sales calls follow industry rules and standards with automated checks.

Pricing: Freemium model with a free demo available. Pricing starts at $39/mo/seat. Enterprise custom pricing.

Limitations: Does not provide pre-call AI simulation or roleplay. Reps still learn on live calls.

6. Fireflies.ai — Cross-Department Meeting Notes & Transcription

Fireflies.ai is a versatile AI meeting assistant that records, transcribes, and summarizes meetings with searchable action items. It works across departments, making it a popular choice for companies wanting a single transcription tool for all teams.

Best for: Organizations that need automated meeting notes, transcription, and action items across sales, CS, product, and marketing.

Key Features:

• Automated Recording & Transcription: Records calls on Zoom, Google Meet, and Teams with AI-generated transcripts in 100+ languages.

• AI Summaries & Action Items: Structured meeting summaries with automated action item extraction and assignment.

• Searchable Meeting Library: Full-text search across all past meetings by keyword, speaker, or topic.

• In-Meeting AI (Perplexity-Powered): Ask questions and get web search results during meetings for real-time fact-checking.

• Integrations: Connects with 40+ apps including Salesforce, HubSpot, Slack, Notion, and Asana.

Pricing: Free plan (limited AI credits). Pro plan starts at $18/seat/mo. Business at $29/seat/mo. Enterprise at $39/seat/mo. Discount available when billed annually.

Limitations: A note-taking and transcription tool at its core. Lacks dedicated sales coaching, scorecards, and any form of AI roleplay or sales simulation.

7. CallRail — Call Tracking, Scoring & Marketing Attribution

CallRail specializes in call tracking, AI-driven call scoring, and keyword spotting with strong ties to marketing analytics. It helps businesses understand which campaigns and channels drive phone calls and how those calls convert.

Best for: Businesses that need call tracking tied to marketing campaign performance with AI-powered scoring and lead source attribution.

Key Features:

• Dynamic Number Insertion: Automatically swaps tracking numbers on your website based on visitor source for accurate attribution.

• AI Call Scoring & Keywords: AI trained on 1.1M+ hours of voice data scores calls and spots keywords automatically.

• Call Recording & Transcription: Records all calls with AI-powered transcription and searchable conversation data.

• Marketing Attribution: Multi-touch attribution connecting calls to Google Ads, organic search, social, and other channels.

• Form Tracking: Tracks form submissions alongside calls for unified lead intelligence across channels.

Pricing: Essentials at $50/month. Standard at $95/month. Premium at $150/month. Usage-based charges apply ($0.05/extra minute, $3–$5/extra number). 14-day free trial.

Limitations: Primarily a marketing attribution tool, not designed for sales coaching, training, or proactive rep development. Usage-based charges can add up.

8. Balto AI — Real-Time Call Guidance & Compliance

Balto provides real-time AI-driven prompts during live calls, guiding reps through objections, compliance checkpoints, and best practices as the conversation unfolds. It is one of the few tools that actively assists during a call rather than only analyzing afterward.

Best for: Contact centers and inside sales teams that need live, in-call AI prompts and compliance monitoring.

Key Features:

• Real-Time Agent Prompts: AI listens to both sides of the conversation and visually prompts reps with the best responses, live on every call.

• Dynamic Checklists: Tracks conversational milestones in real time, marking off compliance and sales process steps.

• Automated QA: Scores 100% of calls for quality and compliance automatically, replacing manual call reviews.

• Manager Alerts: Real-time notifications when reps miss key points or compliance steps, enabling immediate intervention.

• Call Summarization: AI-generated call summaries with key moments and outcomes for post-call review.

Pricing: Custom pricing and depends on the number of seats needed and contract length.

Limitations: Strength is in-call guidance, not pre-call training. No roleplay simulation. The coaching model is reactive (prompts during the call) rather than proactive (training before the call). Contact center-focused.

9. ExecVision — Conversation Intelligence & Sales Coaching

ExecVision offers call transcription, AI-driven coaching insights, and performance benchmarking to help managers identify skill gaps and track improvement over time. It’s a coaching-focused conversation intelligence platform.

Best for: Teams that want AI-powered coaching with detailed performance benchmarking and skill gap analysis.

Key Features:

• Call Transcription & Analysis: Automatic transcription with AI-identified key moments, objections, and coaching opportunities.

• AI-Driven Coaching: Personalized coaching recommendations based on individual rep performance patterns.

• Performance Benchmarking: Compare rep performance against team averages and top performers with detailed scorecards.

• Skill Gap Identification: AI surfaces specific areas where reps underperform relative to their peers.

• Searchable Call Library: Game-tape libraries for onboarding and best-practice sharing across the team.

Pricing: Custom pricing. Contact ExecVision sales for a tailored quote.

Limitations: Operates entirely on post-call data. No practice environment. Pricing is not transparent. Smaller market presence compared to Gong and Claap.

10. Observe.AI — Voice Intelligence for Contact Centers

Observe.AI is an AI-powered voice intelligence platform built for contact centers. It automates quality assurance, transcribes calls, provides real-time agent assistance, and delivers coaching insights with a strong focus on compliance.

Best for: High-volume contact centers focused on automated QA, compliance, agent coaching, and operational efficiency at scale.

Key Features:

• Auto QA at Scale: Automatically scores 100% of interactions for quality, compliance, and adherence to scripts.

• Real-Time Agent Assist: Live next-best-action prompts, script adherence monitoring, and automated call summaries during calls.

• Post-Interaction AI: Deep analysis of completed calls with targeted coaching recommendations and voice-of-customer insights.

• VoiceAI Agents: Automated customer interactions with AI agents that handle routine inquiries before routing to humans.

• Compliance & Reporting: Regulatory compliance monitoring with detailed analytics dashboards and performance tracking.

Pricing: Custom pricing. Price range depends on agent count and modules. Contact Observe.AI for a quote.

Limitations: Purpose-built for contact centers, not outbound B2B sales teams. Lacks roleplay capabilities. Complex implementation (some users report 3+ month onboarding). Mixed user reviews on transcription accuracy.

11. HubSpot Conversation Intelligence — CRM-Native Call Intelligence

HubSpot’s Conversation Intelligence is built directly into Sales Hub, providing automatic call recording, transcription, and keyword tracking natively within the CRM. For HubSpot-centric organizations, it eliminates the need for a separate CI tool.

Best for: Teams already using HubSpot CRM that want built-in call recording, transcription, and coaching without adding another vendor.

Key Features:

• Native CRM Call Recording: Calls are recorded and transcribed directly inside HubSpot with automatic contact/deal association.

• Keyword Tracking: Set tracked terms (competitors, pricing, objections) and get alerts when they appear in conversations.

• Coaching Insights: Talk-to-listen ratios, call duration analytics, and rep performance dashboards within HubSpot.

• Call Search & Playback: Search across all recorded calls by keyword, contact, or deal for quick review.

• Pipeline Integration: Call insights tie directly to deal records, providing context for pipeline reviews and forecasting.

Pricing: Included in Sales Hub Enterprise at $150/user/month (annual). Also available in Sales Hub Professional at $100/user/month with limited features. Requires HubSpot CRM commitment.

Limitations: Conversation intelligence is a feature within a CRM, not a standalone product. Less depth than dedicated CI tools. Requires full HubSpot platform investment. Enterprise tier needed for full CI capabilities.

12. Clari — Revenue Intelligence & Forecasting

Clari is a revenue intelligence platform focused on forecasting accuracy and pipeline visibility. It aggregates signals from calls, emails, CRM, and engagement data to predict revenue outcomes and surface at-risk deals. 

Best for: Revenue operations teams that need AI-powered forecasting, pipeline inspection, and deal health analysis with embedded conversation intelligence.

Key Features:

• AI Revenue Forecasting: Machine learning-powered pipeline predictions with scenario modeling and confidence scoring.

• Deal Inspection: Deep visibility into deal health with activity tracking, engagement scoring, and risk alerts.

• Conversation Intelligence (Copilot): Call recording, transcription, and real-time coaching built into the revenue platform.

• Pipeline Analytics: Visual pipeline inspection with stage-by-stage conversion rates and velocity metrics.

• Revenue Leak Detection: AI identifies gaps in process, coverage, and deal execution that cause revenue loss.

Pricing: Custom pricing. Estimated ~$100–$120/user/month (billed annually) for core forecasting. Implementation fees of $15K–$75K reported.

Limitations: Primarily a forecasting tool; CI is secondary. Complex and expensive for small teams. Many organizations stack Clari + Gong, doubling costs. 8–16 week implementation timeline.

13. Chorus (ZoomInfo) — Conversation Intelligence with Sales Data

Chorus.ai was a competitive standalone CI platform until ZoomInfo acquired it in 2022. It now functions primarily as an add-on to ZoomInfo’s sales intelligence platform, providing call recording, transcription, and deal analytics within the ZoomInfo ecosystem.

Best for: Teams already using ZoomInfo that want conversation intelligence bundled with their sales data and prospecting platform.

Key Features:

• Call Recording & Transcription: Automatic recording across Zoom, Teams, and Google Meet with searchable transcripts.

• Deal Intelligence: Tracks deal stages, purchasing decisions, and account activity for pipeline visibility.

• AI-Driven Insights: Topic tracking, competitor mentions, and talk-ratio analysis across recorded conversations.

• ZoomInfo Data Integration: Native access to ZoomInfo’s B2B contact and company data alongside conversation analytics.

• Coaching & Scorecards: Manager-facing coaching tools with call scoring and rep comparison dashboards.

Pricing: Pricing is by quote; generally starts around $8,000/year that covers a base of 3 users.

Limitations: Product innovation has significantly stagnated since the ZoomInfo acquisition. No longer a standalone product. Declining market presence. Limited investment in new features.

14. tl;dv — Lightweight Meeting Recording & Notes

tl;dv is a lightweight meeting recorder that provides transcription, AI-generated summaries, and video bookmarking. It’s designed for teams that want quick access to meeting highlights without the complexity of full conversation intelligence platforms.

Best for: Teams that want simple, affordable meeting recording with AI summaries and video bookmarking for async collaboration.

Key Features:

• Meeting Recording & Transcription: Records Zoom, Google Meet, and Teams calls with AI transcription in 30+ languages.

• AI Meeting Summaries: Automatic summaries with key takeaways and action items generated after every meeting.

• Video Bookmarking: Timestamp and tag key moments during calls for easy sharing and async review.

• CRM Integration: Syncs meeting notes and insights to Salesforce and HubSpot with automated updates.

• AI Coaching (Business Plan): Sales coaching features including playbooks, objection analysis, and deal insights on higher tiers.

Pricing: Freemium plan available. Pro at $18/user/month. Business at $39/user/month (annual). Enterprise custom. 

Limitations: Free plan is severely limited. Pro is a productivity tool, not a sales intelligence platform. No AI roleplay or simulation. Free plan recordings auto-delete after 90 days.

Stop Practicing on Your Leads: Use AI Roleplay to Win More Deals

Every platform here has its strengths: Gong for data, Salesloft for engagement, and HubSpot for CRM convenience.

But there’s a catch: They analyze leads you’ve already burned and mistakes you’ve already made. Kendo AI solves the root problem. By giving reps "flight hours" against realistic AI prospects before they go live, Kendo eliminates the costly learning curve entirely.

The results? Onboarding dropped from 30 days to 24 hours, and teams are doubling close rates by refusing to practice on their customers.

If you’re over the "record and pray" model and ready to scale a team that’s sharp from day one, it’s time to look at Kendo.

Book your personalized Kendo demo today and see why the best teams in 2026 are choosing prevention over analysis.