Kendo

Products

Solutions

Integrations

Pricing

Results

Company

Get Started

Book Demo

Kendo

Products

Solutions

Integrations

Pricing

Results

Company

Get Started

Book Demo

Train your CSMs to retain, renew, and expand every account

Kendo helps customer success teams practice tough conversations, review customer calls, and coach CSMs to drive renewals, reduce churn, and grow revenue.

Get started

Book Demo

Trusted By Elite Sales Teams

Features

Everything your success team needs to protect revenue

Roleplay with AI customers

Practice renewals, QBRs, and escalations with realistic AI customers.

Kylie J.

CRO Fintech

B2B

Objections

Chadwick M.

VP Sales

B2B

Discovery

Jason L.

CTO

B2C

Cold call

Phillip A.

Medicare Leader

B2B

Closing Call

Gladdis S.

Insurance Prospect

B2C

Discovery

Create any customer scenario

Spin up an upset champion, a new stakeholder, or a churn risk in one prompt.

John

I want to work on the pitch for this big meeting I have coming up. It's with the VP of sales for AcmeCorp. Need to get the delivery down.

KENDO

Sure — Let's dive deeper and get specific. How would you prefer to connect over this?

Start Training

John

I want to work on the pitch for this big meeting I have coming up. It's with the VP of sales for AcmeCorp. Need to get the delivery down.

KENDO

Got it! Creating roleplay now based on the last call you had with them. I'll give you some tough questions to work on the delivery of your pitch.

Start Training

Coach to what matters

Assign practice based on what customer calls actually reveal.

Objection Handling Training

John

Friday 8:02pm

Can we work on this

@Stacey

Stacey

Friday 8:02pm

Yea i'll do some training after calls today

John

Training assigned to @Stacey

Objection handling training

John

Friday 8:02pm

Can we work on this

@Stacey

Stacey

Friday 8:02pm

Yes we can!

John

Training assigned

Training Completed

Score every customer call

See how CSMs handle renewals, upsells, and escalations against your playbook.

Dino B.

SDR

Cold call

Permission based opener

Reason for the call

Booked demo

Score

87/100

Leave Feedback

Henrick L.

SDR

Permission based opener

Reason for the call

Booked demo

Score

87/100

Leave Feedback

A week after we got Kendo setup our monthly sales record doubled. Can't recommend them enough!

Brian Moran

CEO Samcart.com

A week after we got Kendo setup our monthly sales record doubled. Can't recommend them enough!

Brian Moran

CEO Samcart.com

AI Roleplay

Any customer. Any conversation. Any goal.

Any prospect. Any call type. Any training objective.

Prepare CSMs for onboarding, QBRs, renewals, and expansion calls before they’re in front of the customer.

Conversation goals

Focus on renewals, expansion, de-escalation, adoption, and more.

Every customer touchpoint

Practice onboarding, check-ins, QBRs, renewals, and save calls.

Every customer touchpoint

Practice onboarding, check-ins, QBRs, renewals, and save calls.

Every plan and add-on

Train CSMs to position upgrades and add-ons with confidence.

Objections

Load the pushback your CSMs hear most, from budget cuts to competitor threats, and practice handling it.

Objections

Load the pushback your CSMs hear most, from budget cuts to competitor threats, and practice handling it.

Features

The customer success improvement flywheel

Call review

Roleplay

Management

How it works

Call review

Kendo reviews every call with the right scorecard, coaching and feedback automatically. All based on your own custom methodology.

Custom scorecards

Start with a template like BANT or MEDDPIC or create your own custom scorecard.

Feedback

Kendo automatically gives coaching and feedback to reps based on what happend in each call.

Next steps

Our AI auto detects next steps, action items, and suggested training to help reps advance deals and improve.

Dino B.

SDR

Permission based opener

Reason for the call

Identify decision maker

Ask current vendor

Booked demo

Score

87/100

Leave Feedback

Live calls

Dino B.

75/100

Sophia S.

32/100

Amir Y.

83/100

How it works

Call review

Kendo reviews every call with the right scorecard, coaching and feedback automatically. All based on your own custom methodology.

Custom scorecards

Start with a template like BANT or MEDDPIC or create your own custom scorecard.

Feedback

Kendo automatically gives coaching and feedback to reps based on what happend in each call.

Next steps

Our AI auto detects next steps, action items, and suggested training to help reps advance deals and improve.

Dino B.

SDR

Permission based opener

Reason for the call

Identify decision maker

Ask current vendor

Booked demo

Score

87/100

Leave Feedback

Live calls

Dino B.

75/100

Sophia S.

32/100

Amir Y.

83/100

Create roleplay

Kylie J.

CRO Fintech

B2B

Objections

Chadwick M.

VP Sales

B2B

Discovery

Jason L.

CTO

B2C

Cold call

Phillip A.

Medicare Leader

B2B

Closing Call

Gladdis S.

Insurance Prospect

B2C

Discovery

Hiring & Screening

Use Kendo roleplay and call review to screen applicants before interviewing.

Training

Assign custom training and performance imrpovement plans inside of Kendo with a few clicks.

Improvement

Kendo helps managers coach, imrprove, and accelerate ramp time.

AI Sales Management

Give your managers the tools they need to do more with less. Call review, data tracking, training assignments, performance profiles & more.

Objection Handling Training

John

Friday 8:02pm

Can we work on this

@Stacey

Stacey

Friday 8:02pm

Yes we can!

John

Training assigned to @Stacey

Training complete!

AI Roleplay

Give reps the closest thing to a real prospect for practicing objections, cold calling, pitching or anything else.

Fully custom

Create any prospect imaginable for any industry, buyer, or training objective.

Unlimited bots

Make as many AI roleplay bots as you need for your team.

Cutting edge AI

Kendo has best in class roleplay making it ultra realistic so your reps can practice against the closest thing to a live call.

ramp time
show rate

time savings
close rate
time to KPI

lead savings
lead to booking
AI sales manager

scalable
better training
record quarter
production

Results

Built to protect and grow recurring revenue

ROI focused tools for elite sales teams

Kendo helps success teams improve retention from the moment it goes live.

Kendo produces measurable results from the second it’s setup and goes live.

60%

Faster CSM onboarding

New CSMs get account-ready sooner with realistic practice.

20%+

Higher renewal rates

CSMs handle renewal and pricing conversations with confidence.

20%+

Higher renewal rates

CSMs handle renewal and pricing conversations with confidence.

10+

Hours saved per week

CS leaders spend less time reviewing calls and more time coaching.

$$$$

Reduced churn

Catch risk earlier and save accounts before they walk.

$$$$

Reduced churn

Catch risk earlier and save accounts before they walk.

Integrations

Plug and play integrations.
Connect your stack.

Push API for importing your calls

Push call recordings into Kendo from nearly any outside dialer, phone system or recording sofrware.

Fully Customizable

Kendo is fully customizable from scoring, to AI prospects, and even your sales methodology

Real-time webhooks

Get notified the moment something changes—new leads, status updates, or completed workflows in real-time easily.

APIs

Call recordings

Webhooks

Custom

Changelogs

End to end

AI friendly

Tracking and metrics

Track and monitor rep performance for both live and training calls automatically in the Kendo call library.

Tracking and metrics

Track and monitor rep performance for both live and training calls automatically in the Kendo call library.

Transparent changelogs

Clear updates on new features, improvements, and fixes, with details your team needs to stay compatible and plan changes confidently.

Flexible plugins

Add new capabilities and connect more tools without heavy custom work. Configure plugins to match your workflows and use cases.

Security

Built for scale and compliance

Enterprise Grade Security Practices & tech stack

Your data is protected with modern security controls and strict access management like SSO, SAML, & 2FA. Kendo is currently undergoing SOC type II certification with Drata & will achieve ISO 27001 & others shortly after*

AICPA

SOC 2

ISO

27001

GDPR

HIPPLA

AICPA

SOC 2

In progress

Kendo saved us $3000 per new hire and has cut our ramp time from a month to only 7 days. It's a no brainer for any sales team.

Waylon Artrip

Founder United Insurance Pros

Kendo saved us $3000 per new hire and has cut our ramp time from a month to only 7 days. It's a no brainer for any sales team.

Waylon Artrip

Founder United Insurance Pros

Testimonials

Trusted by the best

"Kendo reshaped how I hire my reps, I used to spend hours reviewing calls and doing role plays with potential candidates. But since I signed up with Kendo, the reps I’ve brought on I’ve felt way more confident in. Not only this but it took a fraction of the time, and a huge increase in immediate performance of the rep"

John Mau

Sales Coach

Perfect for training new sales team! Very straightforward and easy to use, great results

Kash Wason

Expedition Sunset

"A week after we got Kendo setup our sales record doubled. Can't recommend them enough!"

Brian Moran

Samcart

Kendo saved us $3000 per new hire and has cut our ramp time from a month to only 7 days. It's a no brainer for any sales team.

Waylon Artrip

Founder united insurance Pros

Kendo has allowed us to train our reps at a faster pace. The coaching feedback has been the biggest gamechanger for our ability to keep reps accountable on their call and highlighting what they are doing well. I would recommend this to any sales team!

Reachard Ricafrente

Major League Profits

"In the first 60 days of using Kendo, my brand new agents are making at least a sale their first day and are at 50%+ close rates! They are confident, know the script, have higher close and show ratios, are crushing referrals!"

Jess Chang

Globelife

Never doing group roleplays again!! this made my new training so much faster. Easy to set up and send to multiple sales reps, its helped me cut reps who could not improve and focus on reps who actually are good!